Return Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within days of receiving your order. You can return your product for a different product or a refund to the original payment method. 

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must be returned in original packaging
  • Returned items must have no visible signs of wear or use

To initiate a return or exchange:

  • Email with your order number.

Additional Information:

  • Refunds will be issued immediately after the product is received and checked for damage.
  • Magical Microbes is not responsible for return shipping.
  • Orders over $100 will be subject to a 20% restocking fee.
  • Lost or damaged returns will not be refunded or exchanged.
  • For more information, contact