Return Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 7 days of receiving your order. You can return your product for a different product or a refund to the original payment method. 

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must be returned in original packaging
  • Returned items must have no visible signs of wear or use

To initiate a return or exchange:

  • Email info@magicalmicrobes.com with your order number.

Additional Information:

  • Refunds will be issued immediately after the product is received and checked for damage.
  • Magical Microbes is not responsible for return shipping.
  • Orders over $100 will be subject to a 20% restocking fee.
  • Lost or damaged returns will not be refunded or exchanged.
  • For more information, contact info@magicalmicrobes.com